Estimated Delivery Time Frames for UPS Ground Delivery:
About our Shipping Process
We ship our products anywhere within the USA and rely on the good people at UPS for timely delivery.
Due to the perishable nature of our products, we ship Monday – Thursday. All shipping addresses must include a street address; UPS is unable to deliver to a PO Box. Depending on the shipping destination or time of year, we may include ice packs and an insulated box in your order. If necessary, these will automatically be added to your order at checkout and will qualify you for our Freshness Guarantee.
We offer UPS Ground, 2nd Day or Overnight delivery options. Our shipping charges are the actual UPS shipping cost. We do not inflate the price of our products to offer cheap or “free” shipping; sometimes this means shipping charges will exceed the cost of the product on small orders. You may consider making the most of minimum shipping charges by adding additional items to your order. As you add products to your shopping cart, use our “Estimate Shipping” feature to view shipping options and fees.
Processing Time: While we strive to ship orders within 24 hours, order processing, UPS pick-up times, and other factors may delay your order by a day. We understand this may pose a problem for orders being shipped Overnight or 2nd Day. Please feel free to contact us by phone or email to verify an urgent order.
A Note about Holiday Shipping: Christmas is our busiest time of year and our staff cheerfully goes the extra mile to process orders as quickly as possible. Orders are sent out as they are received. We are unable to “hold” orders for shipment at a later date.
Despite their best efforts, UPS may not be able to maintain their typical 3-5 business days for Ground delivery. Delivery time is only guaranteed when using UPS Overnight or 2nd-Day Air services. Delivery dates for Ground shipments are never guaranteed, and during the holiday season, they may not guarantee Express shipping in some cases. While this is out of our control, we know they’ll do their best to make your holiday season cheesy and bright.